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How to Upload Vehicle Logs on Autel KM100?
How to Upload Vehicle Logs on Autel KM100?
When using the Autel MaxiIM KM100/KM100X/KM100E, you might encounter issues that need further assistance from our support team. To help our engineers understand the exact problem you're facing, you'll need to upload vehicle logs. Here's a guide on how to do it:
Methods for Uploading Vehicle Logs
There are two methods for uploading vehicle logs:
- Upload directly from the device after performing the necessary function.
- Upload from the Data Manager's historical records.
Method 1: Upload Logs Directly from the Device
1. Perform the function you need on the device. The device will record your actions. After completing the function, you can upload the log.
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2. Click on the log upload button located in the upper right corner of the device. Select the type of issue you encountered and provide a detailed description of the problem.
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3. Click 'Send' to upload the log. The upload will be successful, and you can view your uploaded content under “Data Logging”.
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Method 2: Upload Logs from Data Manager
1. Return to the home screen and click on “Data Manager” followed by “Data Logging”.
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2. View the historical records.
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3. Select the record you need to upload and describe the specific issue you encountered.
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Provide Your Device Serial Number
Finally, provide your device's serial number (S/N) to us so that our engineers can review the uploaded logs.
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If you need any assistance, please feel free to contact Autel's authorized dealer at: sales@diagmart.com.