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Why Can't I Activate My Email to Send a Pre-Scan on Autel Scanner?
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Why Can't I Activate My Email to Send a Pre-Scan on Autel Scanner?
If you're having trouble activating your email to send a pre-scan using your Autel Scanner, follow these steps to properly configure your Gmail settings.
Step-by-Step Guide
Step 1: Configure Gmail Settings
Log into your Gmail account on a PC or laptop and follow these instructions:
- Click the settings icon in the top right corner and select "See all settings".
- Go to the "Forwarding and POP/IMAP" tab.
- Enable both POP and IMAP options and save the changes.
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Step 2: Set Up Two-Step Verification
- Click "Manage your Google Account" and navigate to the "Security" tab.
- Turn on "2-Step Verification".
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Step 3: Create an App Password
- Return to the "Security" tab and select "App Passwords".
- App - "Mail".
- Device - "Other" and enter a custom name for the application.
- Generate the app password and save it; you'll need this for the next steps.
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Step 4: Configure Your Autel Scanner
- Navigate to the home page of your Autel scanner and select "System Settings".
- Click "Add account".
- Enter your Gmail address and password, then click "Next".
- Alternatively, you can select "Manual Setup" to input your Gmail email address and password.
- Select "POP3" as the account type.
- Set the Incoming server settings as shown below:
- Use the app password you generated in Step 3.
- Configure the Outgoing server settings as follows:
- Set the Inbox Checking Frequency to "Every 5 minutes".
- Enter your name for the account.
- Your email account should now be set up successfully!
NOTE: If you encounter a "Couldn't open connection to server" error, reboot your scan tool and reset the Wi-Fi connection. Sometimes the server may not respond immediately, so keep trying if needed.
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